Frequently Asked Questions

Everything you need to know about your Sundae School delivery.

How long will it take for my order to ship?

Standard domestic orders are processed within 2-3 business days. Once shipped, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition drops may be final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How do I know which size to order?

Each product page features a detailed size guide. Our apparel generally follows a unisex fit, so we recommend sizing up if you prefer a more oversized, relaxed look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How should I care for my Sundae School garments?

To preserve the quality of our fabrics and graphics, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.